Getting the most from your candle
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The first time you burn your candle, please make sure you burn it until the wax melts to the edges of the container (this may take up to 3 hours with one of our large candles). If you blow out a candle mid way through its burn across the surface, the candle is more likely to burn down from where you last left it, creating a tunnel. This could mean you lose hours worth of burn time in wax around the edges.
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Burning a candle in a draughty area can cause uneven burning, a smoky flame and cause your candle to burn faster.
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Trim the wick to about 5mm before each new burn, as this will make your candle last longer and help prevent any smoking.
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Keep all lit candles out of the reach of children and pets.
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Never burn a candle on or near anything that can catch fire, such as furniture, curtains, bedding, carpets, books, paper, flammable decorations, etc.
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Never leave a burning candle unattended.
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Don’t burn a candle for more than 4 hours as the glassware can get hot!
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Ensure the candle is placed on a stable, heat-resistant surface.
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Do not burn a candle all the way down. For a margin of safety, it’s advised to discontinue burning a candle when 1 cm wax remains in a container.