Candle Care FAQ
How long should I burn my candle the first time?
For the first burn, let the wax melt all the way to the edges of the container. This can take up to 3 hours for large candles. This prevents tunnelling and ensures you get the full burn time.
What happens if I blow out my candle too early?
If you extinguish the candle before the melt pool reaches the edges, it may tunnel. Tunnelling causes the candle to burn straight down from the last melt point, wasting the wax around the sides.
Can draughts affect how my candle burns?
Yes. Burning a candle in a draughty area can cause uneven burning, a smoky flame, and faster wax consumption.
Do I need to trim the wick?
Trim the wick to about 5mm before each burn. This helps your candle last longer and reduces smoking.
Is it safe to burn candles around children and pets?
Keep all lit candles out of reach of children and pets at all times.
Where should I avoid placing a candle?
Never burn a candle on or near anything that can catch fire, including furniture, curtains, bedding, carpets, books, paper, or flammable decorations.
Can I leave a candle burning unattended?
No. Never leave a burning candle unattended.
How long can I safely burn a candle for?
Do not burn a candle for more than 4 hours at a time, as the glass container can become very hot.
What kind of surface should I place my candle on?
Always place your candle on a stable, heat‑resistant surface.
Should I burn my candle all the way down?
No. Stop burning when about 1 cm of wax remains. This protects the container and ensures safe use.